Continual problem with right-click "Frames" po-up menu

[Big Frank]

Re : Continual problem with right-click "Frames" po-up menu in Scenes dialog

I've just moved over to version 3 (Registered) and have, this morning, downloaded and installed the latest update.

I have an animation of 1 Scene, 6 Layers and 30 Frames (so far), so this cannot be called a huge animation. However, I'm constantly having to shut down and restart Hippo because, randomly, the right-click Frames menu pops up empty (as shown in attachment) instead of being populated:



I'm getting the same problem in Hippo 2.7:



Once I get this error, there doesn't seem to be anything I can do to bring the menu back apart from shut down and restart.

Hope you can help.

[Hippani]

OK, that's new. How did you do that? We can't seem to figure it out. Are you using any features with frames like, copy, paste, duplicate, swap or dragging frames in the timeline? Maybe one of those is breaking it. We're trying to narrow it down.

[Hippani]

Is there any way you could give us steps to reproduce this error?

[Big Frank]

There doesn't seem to by anything in particular that seems to provoke it. I'm working in Hippo all afternoon, so if I spot a pattern I'll add it here.

Cheers

[Hippani]

Hold that though, we might have found something.

[Hippani]

OK, update your software and see if that's it sorted.

[Big Frank]

Hasn't recurred yet

[backspin]

FWIW I have seen that too. I found I could clear it by right-clicking on Frame 0 and choosing Copy. I couldn't figure out how to reproduce it, so I never got around to reporting it.